Privacy Policy

Last updated: May 2026

1. Introduction

Janhavi Girish ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our counselling services and website.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email, phone number, age, and emergency contact
  • Health Information: Mental health concerns, therapy preferences, and session notes
  • Payment Information: Transaction details (we do not store card numbers)
  • Usage Data: Website analytics and session booking history

3. How We Use Your Information

  • To provide and personalize therapy services
  • To schedule and manage appointments
  • To process payments securely
  • To communicate about your sessions
  • To send booking confirmations and reminders
  • To improve our services

4. Confidentiality

As a counselling psychologist, I am bound by professional ethics to maintain strict confidentiality. All information shared during therapy sessions is kept confidential, except in cases where:

  • There is imminent risk of harm to yourself or others
  • Required by law or court order
  • You provide written consent to share information
  • There is suspected abuse of a child or vulnerable person

5. Data Security

We implement industry-standard security measures including SSL encryption, secure databases, and encrypted communications to protect your information.

6. Third-Party Services

We use the following third-party services:

  • Razorpay: For secure payment processing
  • Firebase: For data storage and authentication
  • Google Meet: For video sessions

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Receive a copy of your data

8. Contact

For privacy-related concerns, contact us at: janhavi@example.com

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